Last Updated: July 12, 2025
Welcome to The Ancient Factory. By accessing or using our website or purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Company Overview
The Ancient Factory is a manufacturing company based in Noida, Uttar Pradesh. We specialize in pure cotton handloom products that reflect the timeless artistry of Indian weaving. Our mission is to preserve traditional craftsmanship while delivering high-quality, handmade textiles to our customers.
2. Contact Information
The Ancient Factory
Sector 34, Noida, Uttar Pradesh – 201301
📧 Email: info@theancientfactory.com
📞 Phone: +91 78271 48969
3. Use of Our Website
By using our website, you represent that:
- You are at least the age of majority in your state or province of residence.
- You will not use our products for any illegal or unauthorized purpose.
- You will not transmit any viruses or malicious code.
We reserve the right to refuse service to anyone for any reason at any time.
4. Product Information
All our products are:
- Handmade by skilled artisans using traditional techniques.
- Made with 100% pure cotton unless stated otherwise.
- Subject to slight variations in color, weave, or finish, which is the hallmark of handloom products and not a defect.
5. Orders & Payments
- Orders are confirmed only after full payment is received.
- Prices are inclusive of applicable taxes unless stated.
- We accept major forms of online payment and UPI transfers.
- Once confirmed, orders cannot be modified or canceled.
6. Shipping & Delivery
- We ship across India via reliable courier partners.
- Standard dispatch time is 3–7 business days.
- You will receive tracking details once your order is shipped.
- We are not liable for delays caused by courier partners or external factors.
7. Returns & Exchange
Due to the handmade nature of our products, we only accept returns or exchanges in the following cases:
- Damaged or defective items received.
- Incorrect product delivered.
To initiate a return:
- Contact us within 48 hours of delivery.
- Provide clear photos and a description of the issue.
- The product must be unused and returned in its original packaging.
Please note: We do not accept returns for minor irregularities in weave, dye, or texture as they reflect the authenticity of handloom products.
8. Intellectual Property
All content on our website – including product images, logos, text, and design – is the intellectual property of The Ancient Factory. Unauthorized use or reproduction is strictly prohibited.
9. Limitation of Liability
While we strive for accuracy, we do not guarantee that all product descriptions, images, or other content is error-free. We shall not be liable for any direct or indirect damages resulting from the use of our website or products.
10. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Continued use of our website after changes constitutes your acceptance of the revised terms.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Noida, Uttar Pradesh.
If you have any questions about these Terms & Conditions, please contact us at info@theancientfactory.com.